01Will my Salesforce custom fields come across?
Yes. The free assessment finds them in Salesforce, and they are created as custom fields on the matching Pipedrive item before a single record is written. You see that mapping before anything runs, and you can drop the fields nobody fills in any more rather than carry them over.
02What happens to my Leads and Person Accounts?
Both land as Pipedrive people. Accounts become organizations and Opportunities become deals, so the shape of your pipeline comes with you, and a lead arrives as a record your team can work rather than one waiting to be converted.
03What happens to my activity history?
Your tasks land as Pipedrive to-dos, a task logged as a call lands as a call activity, and your events land as meetings, each one on the record it belongs to and with its owner and its date. The files on your Salesforce records come across onto the record they were attached to.
04What about my Salesforce notes?
They stay in Salesforce. Salesforce keeps notes as files rather than as activities, so we cannot read them the way we read your calls, emails and tasks. This is on your plan before you commit to anything.
05What about the line items on my opportunities?
Your product catalogue comes across as Pipedrive products. The lines priced on each opportunity do not yet, and that one is our limit rather than Pipedrive's, so it is on your plan before you pay rather than a surprise after the run.
06Do my opportunity stages survive?
Your deals are routed onto the pipelines your Pipedrive account already has rather than into new ones we create, matched by what each stage meant. A stage with nowhere to go is named before the run rather than discovered during it.
07Do I have to build a field map?
No. The mapping is written for this one direction and shown to you before anything runs, so your part is reviewing it rather than assembling it. A Salesforce field with no native home in Pipedrive can be brought along as a new field instead of being left behind.
08Who actually runs the migration?
You create an account and connect Salesforce, and the free assessment tells you what is in it and what it costs. Pipedrive is connected next, so we can check it against what your account can hold. I run the migration itself and stay reachable while it does. Nothing moves until you ask for it.
09Can I keep working in Salesforce while this happens?
Yes. Nothing is ever written back into Salesforce, we only read it. After the main load, one action brings across everything that changed in Salesforce since, so you can verify with both systems live and switch over when you are ready.
10What if the result is not what I expected?
Every write into Pipedrive is recorded, so one action takes the records we wrote back out again. You can sort out what was wrong and run it again.
11What does it cost?
One price, one time, based on how many records the migration moves. The free assessment counts them in your Salesforce and gives you the exact price before you commit to anything. There is no subscription and no card form.