01Will my Salesforce custom fields come across?
Yes. The free assessment finds them in Salesforce, and they are created as custom fields on the matching Pipedrive item before records are migrated. Review the plan and choose whether to leave unused fields behind.
02What happens to my Leads and Person Accounts?
Both land as Pipedrive people. Accounts become organizations and Opportunities become deals, so the shape of your pipeline comes with you, and a lead arrives as a record your team can work rather than one waiting to be converted.
03What happens to my activity history?
Your tasks land as Pipedrive to-dos, a task logged as a call lands as a call activity, and your events land as meetings, each one on the record it belongs to and with its owner and its date. The files on your Salesforce records come across onto the record they were attached to.
04What about my Salesforce notes?
They stay in Salesforce. Salesforce keeps notes as files rather than as activities, so we cannot read them the way we read your calls, emails and tasks. This is on your plan before you commit.
05What about the line items on my opportunities?
Your product catalogue comes across as Pipedrive products. The lines priced on each opportunity do not yet, and that one is our limit rather than Pipedrive's, so it is on your plan before you pay rather than a surprise after the run.
06Do my opportunity stages survive?
Your deals are routed onto the pipelines your Pipedrive account already has rather than into new ones we create, matched by what each stage meant. A stage with nowhere to go is named before the run rather than discovered during it.
07Do I have to build a field map?
No. We work out what each value becomes, so nobody builds a field map. You review the plan before the migration runs. A Salesforce field with no native home in Pipedrive can be brought along as a new field instead of being left behind.
08Who actually runs the migration?
We run the migration and stay reachable. Connect Salesforce for the free assessment and price, then Pipedrive to complete the plan. Nothing moves until you ask.
09Can I keep working in Salesforce while this happens?
Yes. We only read Salesforce and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.
10What if the result is not what I expected?
You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.
11What does it cost?
One payment, based on the records that move. The free assessment of Salesforce gives you the exact count and price before you commit. Payment is by invoice, with no subscription.