01Will my HubSpot custom properties come across?
Yes. The free assessment finds them in HubSpot, and they are created as custom fields on the matching Zoho module before records are migrated. You see that on your plan before anything runs, and you can drop the properties nobody fills in any more rather than carry them over.
02What happens to my notes, calls, meetings and tasks?
Notes land as Zoho Notes, calls as Calls, meetings as Events and tasks as Tasks, each one on the record it belongs to and with its owner. One thing changes. Zoho dates a note itself, so a migrated note is dated the day it lands rather than the day it was written.
03Do my emails come across?
No. Zoho holds email as a related list on each record rather than as a module of its own, so there is no Zoho record for a HubSpot email to become. The rest of your history comes across, and you see this on your plan before you commit.
04What about the files attached to my records?
Files attached to HubSpot notes, calls, meetings and emails arrive on the related deal, account or contact in Zoho. Email attachments can come across even though the emails stay in HubSpot. Files need a related record in Zoho to attach to.
05Do my deal pipelines and stages survive?
Your deals are matched to the stages your Zoho org already has, and what a stage meant is what it is matched on, so a won deal lands in your own won stage rather than at the top of the funnel. A stage with nowhere to go is named before the run rather than discovered during it.
06What about my HubSpot custom objects?
The matching module has to exist in Zoho before its records can land. We agree which ones are coming during the assessment and set each one up with you first, and then the records and their fields follow.
07Do I have to build a field map?
No. We work out what each value becomes, so nobody builds a field map. You review the plan before the migration runs. A HubSpot property with no native home in Zoho can be brought along as a new field instead of being left behind.
08Who actually runs the migration?
We run the migration and stay reachable. Connect HubSpot for the free assessment and price, then Zoho to complete the plan. Nothing moves until you ask.
09Can I keep working in HubSpot while this happens?
Yes. We only read HubSpot and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.
10What if the result is not what I expected?
You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.
11What does it cost?
One payment, based on the records that move. The free assessment of HubSpot gives you the exact count and price before you commit. Payment is by invoice, with no subscription.