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crm migration
Salesforce CRMZoho CRM

Move your Salesforce CRM data into Zoho CRM

Your custom fields, your history, your relationships. Not only the fields both apps happen to have in common.

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We run Salesforce CRM to Zoho CRM migrations. The assessment is free and comes before any commitment.

Running this for a client? Explore partnership options.

What moves

See where each object lands in Zoho CRM.

Salesforce CRM

Accounts
Accounts
Contacts
Contacts
Leads
Contacts rather than in Zoho's own Leads module, so what arrives is a record your team can work
Person Accounts
Contacts
Opportunities
Deals
Products
Products
Tasks
Tasks
Tasks logged as calls
Calls
Events
Events
Notes
Notes, on the record they were written about
Salesforce Files
Attachments on their related records
Opportunity stages
Matched to the stages your Zoho org already has by what each stage meant, so a won opportunity lands in your own won stage
Custom fields
Created as custom fields on the module they belong to
Users
Matched to your Zoho users by email and you name who inherits the records of anyone with no match
Links between records
Zoho lookup fields on the record that holds the link
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What comes across

Keep the data that matters to you.

Keep records connected

Keep deals linked to contacts and companies, and activities linked to their records in Zoho CRM.

Your custom fields come with you

We find your custom fields in Salesforce CRM and plan how their values will travel to Zoho CRM before migrating their records.

Bring your activity history

Your activity history arrives on the record it belongs to. This page names which types transfer and any limit on them.

Match owners, pipelines and stages

We match them to your Zoho CRM users and stages.

Review changes before the run

The plan flags values that change during migration. The original value comes across beside the converted one.

Keep data with no matching field

Where possible, we create a field in Zoho CRM for data with no matching field.

A Contacts plan showing standard fields, a custom field, usage percentages and migration switches.
Demo output. Our HubSpot demo uses synthetic records. This Contacts plan shows custom field usage and which fields will migrate. View at full size.

Demo output from our own system. Synthetic records, not customer data.

Limits and changes

Know what changes and what stays behind.

Each row explains a limit and what you can do about it. Open the details for the reason and supporting source.

Needs setup or a plan change

Custom fields per module are capped by your Zoho CRM edition

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Zoho CRM allows 10 custom fields per module on its Standard edition and 500 on Ultimate. If an object in Salesforce CRM carries more custom fields than your edition allows, they cannot all land.

Verified against zoho.com

We count them with you before you commit.

A link between two records is a lookup field, and Zoho CRM caps those too

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Zoho CRM allows between 1 and 15 lookup fields per module depending on the edition, and a link from one record to another is one of them.

Verified against zoho.com

Where your relationships need more than your edition holds, we agree which ones matter before anything is written.

Stays in the source CRM

Your email history stays in Salesforce CRM

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Zoho hangs emails off each record as a related list rather than keeping them in a module of their own, and reaches them ten at a time, one record at a time. There is no Zoho record for a Salesforce email to become.

Verified against zoho.com

Your calls, events and tasks come across, and the email stays where it is.

The line items priced on an opportunity have nowhere to land

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Zoho prices product lines on quotes, sales orders, purchase orders and invoices, each with its own line item subform, and a Zoho deal carries none of them.

Verified against zoho.com

Your product catalogue comes across as Products.

Stay in control

Paused runs resume. You can undo the migration.

Undo the migration

One action removes the records we wrote to Zoho CRM. Review what will remain before you undo and retry.

Paused runs resume

A paused run resumes where it stopped, without losing progress or duplicating records.

Read-only in Salesforce CRM

We only read Salesforce CRM. Nothing is written back to it.

Catch up before switching over

Keep working in Salesforce CRM while you check the results. Then bring across the latest changes before switching over.

What undo removes and what remains

In Zoho CRM after the migration

The records we wrote
Removed
The history and attachments that came with them
Removed
Except products and price lists, where we brought them across
Left in placeThese may be used in your quotes or reports, so removing them could affect other work.
The custom fields we created
Left in place, emptyWe can remove these separately on request.
What it costs

One payment, based on the records you move.

From $799

Covers up to 20,000 records. Larger migrations use higher tiers. You pay once per migration, with no recurring charge.

Get your exact price for free

Connect Salesforce CRM to see your record count and price before you commit.

A 30-day money-back guarantee

Ask for a refund within 30 days of your migration being marked complete. We reverse the migrated data out of Zoho CRM and refund you.

View pricing.

FAQ

Questions about moving Salesforce CRM to Zoho CRM

Will my Salesforce custom fields come across?

Yes. The free assessment finds them in Salesforce, and they are created as custom fields on the matching Zoho module before records are migrated. Review the plan and choose whether to leave unused fields behind.

What happens to my Leads and Person Accounts?

Both land as Zoho Contacts. Zoho does keep leads in a module of their own, and this migration lands your people in Contacts instead, so the record is one you can work rather than one waiting to be converted. Accounts become Accounts and Opportunities become Deals.

What happens to my activity history?

Your tasks land as Zoho Tasks, a task logged as a call lands in Calls, and your events land as Events, each one on the record it belongs to and with its owner.

What about my Salesforce notes and emails?

Your notes come across and your emails do not. Salesforce keeps a note as a file on the record, so we read them the way we read your files, and each one lands as a Zoho note on the record it was written about, dated when it was written. Emails we can read, but Zoho holds email as a related list on each record rather than as a module, so there is no Zoho record for one to become. That is on your plan before you commit.

What about the files attached to my records?

Your files arrive as attachments on their related records in Zoho. If a related record does not migrate, its files stay in Salesforce. We report any files we could not attach.

Do my opportunity stages survive?

Your deals are matched to the stages your Zoho org already has, and what a stage meant is what it is matched on, so a won opportunity lands in your own won stage rather than at the top of the funnel. A stage with nowhere to go is named before the run rather than discovered during it.

What about my Salesforce custom objects?

The matching module has to exist in Zoho before its records can land. We agree which ones are coming during the assessment and set each one up with you first, and then the records and their fields follow.

Do I have to build a field map?

No. We work out what each value becomes, so nobody builds a field map. You review the plan before the migration runs. A Salesforce field with no native home in Zoho can be brought along as a new field instead of being left behind.

Who actually runs the migration?

We run the migration and stay reachable. Connect Salesforce for the free assessment and price, then Zoho to complete the plan. Nothing moves until you ask.

Can I keep working in Salesforce while this happens?

Yes. We only read Salesforce and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.

What if the result is not what I expected?

You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.

What does it cost?

One payment, based on the records that move. The free assessment of Salesforce gives you the exact count and price before you commit. Payment is by invoice, with no subscription.

Next step

Create an account and connect Salesforce CRM for your free assessment. See your record count and price before you commit. Nothing moves until you ask.

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