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crm migration
Close CRMPipedrive CRM

Move your Close CRM data into Pipedrive CRM

Your custom fields, your call and email history, your pipelines. Not only the fields both apps happen to have in common.

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We run Close CRM to Pipedrive CRM migrations. The assessment is free and comes before any commitment.

Running this for a client? Explore partnership options.

What moves

See where each object lands in Pipedrive CRM.

Close CRM

Leads
Organizations a Close lead is a company, so it arrives as one
Contacts
People
Opportunities
Deals named after the company they sat on, since a Close opportunity has no title of its own
Pipelines and statuses
Matched to the funnel your Pipedrive already has with what each status meant, won, lost or still open, carried with it
Notes
Notes on the record they belong to
Tasks
To-do activities
Calls
Call activities
Meetings
Meeting activities
Custom fields
Created as custom fields on the record they belong to
Your Close custom objects
Custom objects, one for each
Users
Matched to your Pipedrive users by email and you name who inherits the records of anyone with no match
The lead each record hung off
The link between the company and everything under it
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What comes across

Keep the data that matters to you.

Keep records connected

Keep deals linked to contacts and companies, and activities linked to their records in Pipedrive CRM.

Your custom fields come with you

We find your custom fields in Close CRM and plan how their values will travel to Pipedrive CRM before migrating their records.

Bring your activity history

Your activity history arrives on the record it belongs to. This page names which types transfer and any limit on them.

Match owners, pipelines and stages

We match them to your Pipedrive CRM users and stages.

Review changes before the run

The plan flags values that change during migration. The original value comes across beside the converted one.

Keep data with no matching field

Where possible, we create a field in Pipedrive CRM for data with no matching field.

A Contacts plan showing standard fields, a custom field, usage percentages and migration switches.
Demo output. Our HubSpot demo uses synthetic records. This Contacts plan shows custom field usage and which fields will migrate. View at full size.

Demo output from our own system. Synthetic records, not customer data.

Before you move

A Close lead is a company, and that is good news on the way out.

Close’s primary record is the lead, which is a company with its contacts, opportunities, tasks and activities hanging off it. Most CRMs are shaped the same way, so this direction is mostly a matter of putting each child under the right parent, and the parentage is what the assessment checks hardest.

Limits and changes

Know what changes and what stays behind.

Each row explains a limit and what you can do about it. Open the details for the reason and supporting source.

Needs setup or a plan change

How many deals your Pipedrive plan will hold is capped

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Pipedrive counts your active leads and deals against a limit set by your plan, 2,500 per user on Lite, 5,000 per user on Growth and 15,000 for the whole company on Premium. A Close organization with more opportunities than your plan holds cannot bring them all across.

Verified against support.pipedrive.com

We count yours first, so you see that before you commit.

Stays in the source CRM

Your Close custom objects have no home in Pipedrive

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Pipedrive's items are the seven it ships, leads, deals, people, organizations, activities, products and projects, and an account cannot add one of its own. So the records of a Close custom object have nowhere to land.

Verified against support.pipedrive.com

Your leads, contacts, opportunities, notes, calls, meetings and tasks all have a home.

Your attachments stay in Close CRM

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Close does keep files. What it does not document is whether the URL it serves the bytes from can be fetched with an API credential rather than a browser session, and we will not carry bytes we have no confirmed way to read. It is on your plan before you pay rather than a surprise after the run.

Verified against developer.close.com

Your notes, your tasks and your activity history all come with you.

Stay in control

Paused runs resume. You can undo the migration.

Undo the migration

One action removes the records we wrote to Pipedrive CRM. Review what will remain before you undo and retry.

Paused runs resume

A paused run resumes where it stopped, without losing progress or duplicating records.

Read-only in Close CRM

We only read Close CRM. Nothing is written back to it.

Catch up before switching over

Keep working in Close CRM while you check the results. Then bring across the latest changes before switching over.

What undo removes and what remains

In Pipedrive CRM after the migration

The records we wrote
Removed
The history and attachments that came with them
Removed
Except products and price lists, where we brought them across
Left in placeThese may be used in your quotes or reports, so removing them could affect other work.
The custom fields we created
Left in place, emptyWe can remove these separately on request.
What it costs

One payment, based on the records you move.

From $799

Covers up to 20,000 records. Larger migrations use higher tiers. You pay once per migration, with no recurring charge.

Get your exact price for free

Connect Close CRM to see your record count and price before you commit.

A 30-day money-back guarantee

Ask for a refund within 30 days of your migration being marked complete. We reverse the migrated data out of Pipedrive CRM and refund you.

View pricing.

FAQ

Questions about moving Close CRM to Pipedrive CRM

What happens to the company each record sat under?

It becomes organizations, and everything that hung off it in Close arrives under it here. Close's primary record is the lead, which is a company, and contacts, opportunities, tasks and activities are all children of one. That parentage is the thing this migration is most careful about, because it is the shape your data was actually in.

What are my opportunities called afterwards?

After the company they sat on. A Close opportunity has no title of its own, it is identified by its lead and shown by that company's name, so there is no deal name in Close for us to carry. Each one arrives named for its company, with its value, its stage, its owner and its close date intact.

Do my pipelines survive?

Your statuses are matched onto the funnel your Pipedrive already has, by what each one meant rather than by its name alone. Close records whether a status means won, lost or still open, so a deal you closed lands closed on the other side rather than needing anybody to re-mark it.

What happens to my email history?

It stays in Close. Pipedrive keeps email in each user's own synced mailbox, and that inbox stays private to that user whatever the permissions in the account, so there is no company-wide place in Pipedrive for a Close email to land. Your calls, meetings, notes and tasks all come across.

Do I have to build a field map?

No. We work out what each value becomes, so nobody builds a field map. You review the plan before the migration runs. A Close custom field with no native home in Pipedrive can be brought along as a new one instead of being left behind.

Who actually runs the migration?

We run the migration and stay reachable. Connect Close for the free assessment and price, then Pipedrive to complete the plan. Nothing moves until you ask.

Can I keep working in Close while this happens?

Yes. We only read Close and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.

What if the result is not what I expected?

You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.

What does it cost?

One payment, based on the records that move. The free assessment of Close gives you the exact count and price before you commit. Payment is by invoice, with no subscription.

Next step

Create an account and connect Close CRM for your free assessment. See your record count and price before you commit. Nothing moves until you ask.

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