01What happens to the company each record sat under?
It becomes organizations, and everything that hung off it in Close arrives under it here. Close's primary record is the lead, which is a company, and contacts, opportunities, tasks and activities are all children of one. That parentage is the thing this migration is most careful about, because it is the shape your data was actually in.
02What are my opportunities called afterwards?
After the company they sat on. A Close opportunity has no title of its own, it is identified by its lead and shown by that company's name, so there is no deal name in Close for us to carry. Each one arrives named for its company, with its value, its stage, its owner and its close date intact.
03Do my pipelines survive?
Your statuses are matched onto the funnel your Pipedrive already has, by what each one meant rather than by its name alone. Close records whether a status means won, lost or still open, so a deal you closed lands closed on the other side rather than needing anybody to re-mark it.
04What happens to my email history?
It stays in Close. Pipedrive keeps email in each user's own synced mailbox, and that inbox stays private to that user whatever the permissions in the account, so there is no company-wide place in Pipedrive for a Close email to land. Your calls, meetings, notes and tasks all come across.
05Do I have to build a field map?
No. The mapping is written for this one direction and shown to you before anything runs, so your part is reviewing it rather than assembling it. A Close custom field with no native home in Pipedrive can be brought along as a new one instead of being left behind.
06Who actually runs the migration?
You create an account and connect Close, and the free assessment tells you what is in it and what it costs. Pipedrive is connected next, so we can check it against what your account can hold. I run the migration itself and stay reachable while it does. Nothing moves until you ask for it.
07Can I keep working in Close while this happens?
Yes. Nothing is ever written back into Close, we only read it. After the main load, one action brings across everything that changed in Close since, so you can verify with both systems live and switch over when you are ready.
08What if the result is not what I expected?
Every write into Pipedrive is recorded, so one action takes the records we wrote back out again. You can sort out what was wrong and run it again.
09What does it cost?
One price, one time, based on how many records the migration moves. The free assessment counts them in your Close organization and gives you the exact price before you commit to anything. There is no subscription and no card form.