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crm migration
Freshsales CRMAttio CRM

Move your Freshsales CRM data into Attio CRM

Your accounts, contacts and deals, with the supported notes, tasks and files. See what travels and what stays in Freshsales before switching over.

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We run Freshsales CRM to Attio CRM migrations. The assessment is free and comes before any commitment.

Running this for a client? Explore partnership options.

What moves

See where each object lands in Attio CRM.

Freshsales CRM

Accounts
Companies
Contacts
People
Deals
Deals
Notes
Notes
Tasks
Tasks
Appointments
An activities object we create Requires a workspace that allows custom objects.
Attached files
Files attached to migrated records Files need a parent record included in the migration.
Custom fields
Custom fields on the matching records The plan identifies fields to create and any changes to their values.
Record owners
Matched to Attio CRM users You choose who inherits records with no matching owner.
Deal stages
Matched to destination deal stages We review stage choices before the run, including which deals are open, won or lost.
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What comes across

Keep the data that matters to you.

Keep records connected

Keep deals linked to contacts and companies, and activities linked to their records in Attio CRM.

Your custom fields come with you

We find your custom fields in Freshsales CRM and plan how their values will travel to Attio CRM before migrating their records.

Bring your activity history

Your activity history arrives on the record it belongs to. This page names which types transfer and any limit on them.

Match owners, pipelines and stages

We match them to your Attio CRM users and stages.

Review changes before the run

The plan flags values that change during migration. The original value comes across beside the converted one.

Keep data with no matching field

Where possible, we create a field in Attio CRM for data with no matching field.

A Contacts plan showing standard fields, a custom field, usage percentages and migration switches.
Demo output. Our HubSpot demo uses synthetic records. This Contacts plan shows custom field usage and which fields will migrate. View at full size.

Demo output from our own system. Synthetic records, not customer data.

Before you move

Check your Freshsales scope before switching to Attio

We read accounts, contacts and deals from the saved views selected for the migration. We check those views with you so the scope includes the records you intend to bring. Notes and files are read with their parent records. Keep access to Freshsales for the calls, emails and other records listed as outside this migration.

Your accounts become companies, contacts become people, and appointments use an activities object. Review the workspace plan and stage choices before importing history.

Connect Freshsales using the API key and account address from Profile Settings, API Settings. Your source connection gives you the free record count and price.

Limits and changes

Know what changes and what stays behind.

Each row explains a limit and what you can do about it. Open the details for the reason and supporting source.

Needs setup or a plan change

Appointments need a workspace with custom objects

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Attio offers custom objects on Pro and Enterprise. We use one to hold the appointments from Freshsales.

Verified against attio.com

Use a suitable plan or leave appointments out while migrating the other supported records.

Moves with changes

An Attio deal has six fields

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Name, stage, owner, value, and the company and people it links to. That is the object, and Attio designed it that way. So a Freshsales deal's other fields have no attribute of their own to land in.

Verified against docs.attio.com

Each one is preserved on the deal as Freshsales had it, rather than pushed into a field that means something else, so Attio's deal object stays the shape Attio designed.

Attio keeps one list of deal stages, not pipelines

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A Freshsales account can run several pipelines, each with its own stages. An Attio deal has one stage attribute, a single status with one list of options. Two stages that share a name merge onto one, and which pipeline it came from is not something Attio can hold afterwards.

Verified against docs.attio.com

Every deal keeps the stage it was in, and we review stage names and reporting with you before the run.

Closed-deal reporting needs a stage review

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Our Freshsales source carries stage names without declaring whether each stage means won, lost or open.

We review how your stages should be treated before the migration runs.

Notes are written through the connected member

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We do not assign the original Freshsales author when creating an Attio note.

The note text and available source date travel with the selected parent record.

Extra company relationships need review

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We carry one company reference on a person and do not rebuild every Freshsales account link as a separate relationship.

Review the selected company and any additional links before cutover.

Stays in the source CRM

Calls and email conversations stay in Freshsales

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Our Freshsales source does not read phone calls or email conversations.

Your notes, tasks and appointments can still travel.

Custom modules, products and line items are outside this migration

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Our Freshsales connector does not carry these records in either direction.

Accounts, contacts, deals, notes and tasks are included in the supported scope.

Marketing consent is not migrated

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We do not read or write subscription status through our Freshsales connector.

Review consent separately before using the destination for marketing.

Stay in control

Paused runs resume. You can undo the migration.

Undo the migration

One action removes the records we wrote to Attio CRM. Review what will remain before you undo and retry.

Paused runs resume

A paused run resumes where it stopped, without losing progress or duplicating records.

Read-only in Freshsales CRM

We only read Freshsales CRM. Nothing is written back to it.

Catch up before switching over

Keep working in Freshsales CRM while you check the results. Then bring across the latest changes before switching over.

What undo removes and what remains

In Attio CRM after the migration

The records we wrote
Removed
The history and attachments that came with them
Removed
Except products and price lists, where we brought them across
Left in placeThese may be used in your quotes or reports, so removing them could affect other work.
The custom fields we created
Left in place, emptyWe can remove these separately on request.
What it costs

One payment, based on the records you move.

From $799

Covers up to 20,000 records. Larger migrations use higher tiers. You pay once per migration, with no recurring charge.

Get your exact price for free

Connect Freshsales CRM to see your record count and price before you commit.

A 30-day money-back guarantee

Ask for a refund within 30 days of your migration being marked complete. We reverse the migrated data out of Attio CRM and refund you.

View pricing.

FAQ

Questions about moving Freshsales CRM to Attio CRM

Will my Freshsales custom fields come across?

We discover your Freshsales custom fields and plan them for the matching Attio CRM records. Review the plan for type changes and fields you prefer to leave behind.

Do calls and emails come across?

No. Our connector leaves calls and email conversations in Freshsales. Review the supported activity types above before switching over.

Will won and lost deals be labelled correctly?

We review stage choices with you. The Freshsales connector does not infer won or lost from a stage name, so this needs attention before you rely on destination reports.

Who actually runs the migration?

We run the migration and stay reachable. Connect Freshsales for the free assessment and price, then Attio to complete the plan. Nothing moves until you ask.

Can I keep working in Freshsales while this happens?

Yes. We only read Freshsales and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.

What if the result is not what I expected?

You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.

What does it cost?

One payment, based on the records that move. The free assessment of Freshsales gives you the exact count and price before you commit. Payment is by invoice, with no subscription.

Next step

Create an account and connect Freshsales CRM for your free assessment. See your record count and price before you commit. Nothing moves until you ask.

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