01Will my Pipedrive custom fields come across?
Yes. The free assessment finds them on your Pipedrive items, and they are created as custom fields on the matching Zoho module before a single record is written. You see that mapping before anything runs, and you can drop the fields nobody fills in any more rather than carry them over.
02What happens to my activities and notes?
A call lands in Zoho Calls, a meeting in Events, and everything else on your activity list lands in Tasks, each one on the record it belongs to and with its owner and its date. Your Pipedrive notes land as Zoho notes on the record they belong to.
03What about the files attached to my records?
They stay in Pipedrive for now. This one is our limit rather than Zoho's. We read your Pipedrive files and we do not yet write them into Zoho, so it is on your plan before you pay rather than a surprise after the run.
04Do my pipelines and stages survive?
Your deals are matched to the stages your Zoho org already has, on what each deal was rather than on where it sat. Pipedrive keeps won and lost on the deal itself rather than at the end of the funnel, so a deal you marked won lands in your own won stage even though its Pipedrive stage was an open one.
05Do my emails come across?
No, and neither app would carry them. Pipedrive keeps email in each user's own synced mailbox rather than on the record, and Zoho holds email as a related list on each record rather than as a module. Your calls, meetings, to-dos and notes come across, and this is on your plan before you commit to anything.
06What about the products priced on my deals?
Your product catalogue comes across as Zoho Products. The products attached to each deal do not, and a Zoho deal has nowhere to hold them either, since Zoho prices product lines on quotes, sales orders and invoices rather than on the deal.
07What about my Leads inbox?
It stays in Pipedrive for now. Your deals, people, organizations and their history come across, and a Pipedrive lead has no pipeline and no stage, so landing one as a deal would mean choosing a place in your funnel that nobody chose. It is on your plan before you commit to anything.
08Do I have to build a field map?
No. The mapping is written for this one direction and shown to you before anything runs, so your part is reviewing it rather than assembling it. A Pipedrive field with no native home in Zoho can be brought along as a new field instead of being left behind.
09Who actually runs the migration?
You create an account and connect Pipedrive, and the free assessment tells you what is in it and what it costs. Zoho is connected next, so we can check it against what your org can hold. I run the migration itself and stay reachable while it does. Nothing moves until you ask for it.
10Can I keep working in Pipedrive while this happens?
Yes. Nothing is ever written back into Pipedrive, we only read it. After the main load, one action brings across everything that changed in Pipedrive since, so you can verify with both systems live and switch over when you are ready.
11What if the result is not what I expected?
Every write into Zoho is recorded, so one action takes the records we wrote back out again. You can sort out what was wrong and run it again.
12What does it cost?
One price, one time, based on how many records the migration moves. The free assessment counts them in your Pipedrive and gives you the exact price before you commit to anything. There is no subscription and no card form.