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crm migration
Close CRMHubSpot CRM

Move your Close CRM data into HubSpot CRM

Your custom fields, your call and email history, your pipelines. Not only the fields both apps happen to have in common.

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We run Close CRM to HubSpot CRM migrations. The assessment is free and comes before any commitment.

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What moves

See where each object lands in HubSpot CRM.

Close CRM

Leads
Companies a Close lead is a company, so it arrives as one
Contacts
Contacts
Opportunities
Deals named after the company they sat on, since a Close opportunity has no title of its own
Pipelines and statuses
Matched to the funnel your HubSpot already has with what each status meant, won, lost or still open, carried with it
Notes
Notes on the record they belong to
Tasks
Tasks
Calls
Calls
Emails
Emails
Meetings
Meetings
Custom fields
Created as custom properties on the record they belong to
Your Close custom objects
Custom objects, one for each
Users
Matched to your HubSpot users by email and you name who inherits the records of anyone with no match
The lead each record hung off
The link between the company and everything under it
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What comes across

Keep the data that matters to you.

Keep records connected

Keep deals linked to contacts and companies, and activities linked to their records in HubSpot CRM.

Your custom fields come with you

We find your custom fields in Close CRM and plan how their values will travel to HubSpot CRM before migrating their records.

Bring your activity history

Your activity history arrives on the record it belongs to. This page names which types transfer and any limit on them.

Match owners, pipelines and stages

We match them to your HubSpot CRM users and stages.

Review changes before the run

The plan flags values that change during migration. The original value comes across beside the converted one.

Keep data with no matching field

Where possible, we create a field in HubSpot CRM for data with no matching field.

A Contacts plan showing standard fields, a custom field, usage percentages and migration switches.
Demo output. Our HubSpot demo uses synthetic records. This Contacts plan shows custom field usage and which fields will migrate. View at full size.

Demo output from our own system. Synthetic records, not customer data.

Before you move

A Close lead is a company, and that is good news on the way out.

Close’s primary record is the lead, which is a company with its contacts, opportunities, tasks and activities hanging off it. Most CRMs are shaped the same way, so this direction is mostly a matter of putting each child under the right parent, and the parentage is what the assessment checks hardest.

Limits and changes

Know what changes and what stays behind.

Each row explains a limit and what you can do about it. Open the details for the reason and supporting source.

Needs setup or a plan change

How many custom properties HubSpot will hold depends on your plan

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HubSpot caps custom properties per object, and the cap moves with your subscription. A Close organization that has grown a lot of custom fields can exceed it.

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We count yours in the free assessment and show you the number against your plan's limit, so you can decide what to bring rather than find out during the run.

Missing required fields can block records

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HubSpot rejects records that are missing fields your admin requires. Some fields are required only when another field has a particular value. We report which field is missing so you can correct it.

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We report missing required fields during the migration. The assessment does not check these rules. Fill in the missing values in your source CRM or ask your HubSpot admin to change the rule, then we retry without duplicating records.

Linking records requires Edit Associations permission

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HubSpot calls links between records associations, such as a deal linked to a company. Without Edit Associations permission, HubSpot blocks us from creating those links.

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Connect using a HubSpot user with Edit Associations permission. If you have already connected, ask your admin to grant that user the permission. We can then retry the missing links.

Your Close custom objects need a HubSpot Enterprise subscription

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A custom object in HubSpot is an Enterprise feature. If your Close organization holds custom objects of its own, their records need an Enterprise seat to land in, and on any lower subscription there is nothing for them to become.

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Your leads, contacts, opportunities, notes, calls, emails, meetings and tasks need no custom object and land on any plan.

Moves with changes

A contact's one name is split on the last space

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Close keeps a single name on a contact where HubSpot CRM keeps a first and a last, so we split on the last space. That is right for Mary Anne Evans and wrong for Ludwig van der Berg. Close stores one string, so the information needed to do better is not in it.

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The free assessment shows you the names it affects before you pay.

Stays in the source CRM

Your attachments stay in Close CRM

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Close does keep files. What it does not document is whether the URL it serves the bytes from can be fetched with an API credential rather than a browser session, and we will not carry bytes we have no confirmed way to read. It is on your plan before you pay rather than a surprise after the run.

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Your notes, your tasks and your activity history all come with you.

Stay in control

Paused runs resume. You can undo the migration.

Undo the migration

One action removes the records we wrote to HubSpot CRM. Review what will remain before you undo and retry.

Paused runs resume

A paused run resumes where it stopped, without losing progress or duplicating records.

Read-only in Close CRM

We only read Close CRM. Nothing is written back to it.

Catch up before switching over

Keep working in Close CRM while you check the results. Then bring across the latest changes before switching over.

What undo removes and what remains

In HubSpot CRM after the migration

The records we wrote
Removed
The history and attachments that came with them
Removed
Except products and price lists, where we brought them across
Left in placeThese may be used in your quotes or reports, so removing them could affect other work.
The custom fields we created
Left in place, emptyWe can remove these separately on request.
What it costs

One payment, based on the records you move.

From $799

Covers up to 20,000 records. Larger migrations use higher tiers. You pay once per migration, with no recurring charge.

Get your exact price for free

Connect Close CRM to see your record count and price before you commit.

A 30-day money-back guarantee

Ask for a refund within 30 days of your migration being marked complete. We reverse the migrated data out of HubSpot CRM and refund you.

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FAQ

Questions about moving Close CRM to HubSpot CRM

What happens to the company each record sat under?

It becomes companies, and everything that hung off it in Close arrives under it here. Close's primary record is the lead, which is a company, and contacts, opportunities, tasks and activities are all children of one. That parentage is the thing this migration is most careful about, because it is the shape your data was actually in.

What are my opportunities called afterwards?

After the company they sat on. A Close opportunity has no title of its own, it is identified by its lead and shown by that company's name, so there is no deal name in Close for us to carry. Each one arrives named for its company, with its value, its stage, its owner and its close date intact.

Do my pipelines survive?

Your statuses are matched onto the funnel your HubSpot already has, by what each one meant rather than by its name alone. Close records whether a status means won, lost or still open, so a deal you closed lands closed on the other side rather than needing anybody to re-mark it.

Do I have to build a field map?

No. We work out what each value becomes, so nobody builds a field map. You review the plan before the migration runs. A Close custom field with no native home in HubSpot can be brought along as a new one instead of being left behind.

Who actually runs the migration?

We run the migration and stay reachable. Connect Close for the free assessment and price, then HubSpot to complete the plan. Nothing moves until you ask.

Can I keep working in Close while this happens?

Yes. We only read Close and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.

What if the result is not what I expected?

You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.

What does it cost?

One payment, based on the records that move. The free assessment of Close gives you the exact count and price before you commit. Payment is by invoice, with no subscription.

Next step

Create an account and connect Close CRM for your free assessment. See your record count and price before you commit. Nothing moves until you ask.

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