01Will my Salesforce custom fields come across?
Yes. The free assessment finds them in Salesforce, and they are created as attributes on the matching Attio object before records are migrated. Review the plan and choose whether to leave unused fields behind.
02What happens to my leads?
They land as Attio people, where the rest of your contacts are. Attio has no lead object, and a record your team can work is better than one sitting in a pool waiting to be converted. Lead status, lead source and rating have no Attio attribute to land in, so those are named on your plan before you commit.
03What happens to my tasks, calls, emails and events?
Your Salesforce tasks land as Attio tasks, which Attio has natively. Tasks you logged as calls or emails, and your events, land in one activities object we create in your workspace, because Attio ships no record for an interaction at all. Keeping all three kinds in one object means your history costs your plan a single slot rather than three.
04What about my Salesforce notes?
They stay in Salesforce. Salesforce keeps notes as files rather than as activities, so we cannot read them the way we read your calls, emails, tasks and events. That one is our limit rather than Attio's, and it is on your plan before you commit.
05Why do calls, emails and events need a Pro workspace?
Because landing them means adding an object to your workspace, and Attio allows that only from Pro upwards. It is a choice on your plan rather than a surprise. Leave them out and this migration creates nothing in your workspace at all, and your accounts, contacts, opportunities, tasks and files still come across.
06Do my sales processes survive?
The stages do, the processes do not. Every stage your opportunities sit in is created on Attio's deal stage list before the load runs, so each deal arrives in the stage it was in. Attio keeps one list rather than a picklist per record type, so two processes that both have a Qualification stage arrive as one, and which process an opportunity ran through is not recoverable afterwards.
07What happens to an opportunity I closed won?
It lands in the stage that meant won, because the stage itself is what carries the meaning in Attio. Attio publishes no separate won or lost flag on a deal, so we do not invent one from a stage name. The close date is the harder loss and it is on your plan before you pay, since an Attio deal has no close date field.
08What about my Salesforce custom objects?
Each one becomes an Attio object of its own, with its records and the fields you use on them. That needs a Pro workspace, since Attio allows an object of your own only from Pro upwards, and the free assessment tells you how many objects your migration would add before you commit.
09Do I have to build a field map?
No. We work out what each value becomes, so nobody builds a field map. You review the plan before the migration runs. A Salesforce field with no native home in Attio can be brought along as a new attribute instead of being left behind.
10Who actually runs the migration?
We run the migration and stay reachable. Connect Salesforce for the free assessment and price, then Attio to complete the plan. Nothing moves until you ask.
11Can I keep working in Salesforce while this happens?
Yes. We only read Salesforce and never write back to it. Keep working while you check the results, then bring across the latest changes before switching over.
12What if the result is not what I expected?
You can undo the migration, correct the issue and run again. Created fields, shared catalogue data and any other items listed as retained stay in place.
13What does it cost?
One payment, based on the records that move. The free assessment of Salesforce gives you the exact count and price before you commit. Payment is by invoice, with no subscription.